Roles in this group

High change - 76/100

Customer service agent

Tier-one support is a prime automation target. Complex complaints, empathy, retention, and escalation work are safer.

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High change - 74/100

Administrative assistant

Calendar, document, and inbox tasks are highly exposed. Safer admin careers move toward coordination, judgement, and trusted operations.

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High change - 72/100

Copywriter

Generic copy is heavily exposed. Research, positioning, voice, conversion strategy, and accountability still create value.

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High change - 70/100

Bookkeeper

Bookkeeping is one of the clearest automation targets. Review, exception handling, client support, and advisory add resilience.

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Medium change - 68/100

Translator

General translation is exposed. Specialist terminology, culture, legal or medical context, and editing machine output are safer.

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Medium change - 67/100

Graphic designer

Basic asset production is under pressure. Brand strategy, taste, art direction, client handling, and campaign thinking matter more.

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Medium change - 63/100

Paralegal

Research, document prep, and review workflows are exposed. Matter management, evidence handling, client care, and legal process knowledge still matter.

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Medium change - 62/100

Recruiter

Sourcing and screening are exposed. Market knowledge, trust, candidate relationships, and hiring strategy still matter.

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Medium change - 61/100

Retail assistant

Checkout and simple product queries are exposed. Advice, service, merchandising, and local customer relationships are safer.

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How to use this

Look at tasks, not just job titles. The same job can be safer or riskier depending on whether the worker owns judgement, customers, compliance, physical delivery, quality, or business outcomes.

A useful career move is rarely "learn AI" in the abstract. It is learning how AI changes your actual workflow, then moving toward the parts of the work where trust, responsibility, and context matter.

Sources and context